PRIVACY NOTICE
CLIENTS
In accordance with that stipulated in the Federal Law for the Protection of Personal Data in the Possession of Private Individuals, herein referred to as “the Law”, the following Privacy Notice is issued, being governed by the following terms:
PARTY RESPONSIBLE FOR PERSONAL DATA
For the effects of this Privacy Notice, MARTEC S.A. DE C.V., (herein referred to as “MARTEC”), with registered offices in La Fontaine No. 36, Col. Chapultepec Polanco, México, D.F., 11560, is the Party Responsible for obtaining, divulging, storing, using, handling, exploiting and/or disposing of the personal data it collects from its Clients (herein referred to as the “Owners”).
GATHERED PERSONAL DATA
The personal data that the Party Responsible gathers from the Owners include, but are not limited to, the following: Name, address, e-mail address, telephone number, post occupied and tax information, specifically from the federal taxpayers register and articles of constitution.
SENSITIVE DATA POLICY
The Party Responsible, within their commercial policies, will not request any information that, in accordance with the Law, is understood to be sensitive in nature, such as: religion, sexual preferences, political opinions, among others. MARTEC supports and promotes diversity, which is why it strictly prohibits any acts of discrimination or requests for any form of information that could entail an act of discrimination.
USE OF PERSONAL DATA
The data we gather is used for: (i) contacting our clients in order to offer them information regarding our services, respond to requests for information, provide services, follow up on future services, and create a file on the services rendered for future references and projects; (ii) sending new and updated information regarding our services; (iii) contacting our clients in order to carry out surveys to evaluate the quality of the service offered by MARTEC; (iv) implementing out-of-court proceedings in order to recover outstanding invoices; and (v) entering into contracts in order to formalize the provision of services.
Furthermore, the personal data gathered may be used by the Party Responsible for the purpose of meeting legal requests made by competent authorities.
EXCEPTIONS
It should be noted that, in accordance with the Law, there are circumstances in which their consent is not necessary when using their personal data, and, as such, the absence or denial of consent, does not and will not impede MARTEC from using it (their personal data) in accordance with the Law and any other applicable regulations.
OPTIONS AND MEASURES THAT THE PARTY RESPONSIBLE OFFERS THE OWNERS IN ORDER TO LIMIT THE USE OR DIVULGEMENT OF PERSONAL DATA.
The personal data pertaining to the Owners will be used under the strictest confidentiality, preserving the administrative, physical and technical security measures that the Party Responsible has implemented in its internal security procedures and policies, thus avoiding the possible illegal divulgement of data and limiting their use to that stipulated in this Privacy Notice.
TRANSFERAL TO THIRD PARTIES
Personal data will not be transferred to third parties, with the exception of transferring data to companies within the same group, public sector entities, in order to ensure the compliance of the legal relationship entered into by the Party Responsible and the Owner, and finally to public entities in the area of medical diagnosis and treatment, in the event of an emergency.
MEASURES FOR EXERCISING THE RIGHTS OF THE OWNERS
At any time, you or your duly accredited legal representative may exercise your rights to Access, Rectify, in the event that you consider them to be erroneous or inexact, Cancel, in the event that you consider that your personal information is not being used correctly, Oppose, in the event that you do not want your data to be used for specific purposes, and/or Revoke, when it is your wish as the owner of said data that MARTEC no longer use your personal data. Exercising one of these rights does not impede you from exercising another, nor is it a prerequisite for exercising another.
In order to exercise the aforementioned rights, you must contact our Personal Data department at the following e-mail address: [email protected], addressed to the Finance Department under Pablo Rodríguez Reyes, or directly to our address at La Fontaine No. 36, Col. Chapultepec Polanco, México, D.F., 11560, and presenting your ARCO request, which must contain the following information: (i) Name of owner; (ii) domicile and e-mail address to be used when notifying you of the response to your request; (iii) a clear and concise description of the data of which you wish to exercise your corresponding right; (iv) the object of the request; and (v) any element that may facilitate the tracking of your data. You must also attach a copy of your official identification and, if necessary, a document that accredits your legal representation.
The response time will be 20 working days from the day in which the corresponding request to access, rectify, cancel and oppose is received. The response will be communicated within the time period stipulated above via the e-mail address that you provided in your request or by means of a letter sent to the address provided. Once said notification has been received, and if the request is approved, there will be a period of 15 working days for it to be made effective.
You may, at any time, revoke the consent you have given us to use your personal data, and, as such, we will stop using them. To do so, you must present a request in the same terms mentioned above for exercising your ARCO rights. The procedure will be the same as that outlined for exercising your ARCO rights. If your request is approved, your data will no longer be used by MARTEC.
CHANGES TO PRIVACY NOTICE
Any change to this Privacy notice will be notified:
- By means of an e-mail we will send you personally.
- And by means of announcements displayed visibly in the operational area of the Party Responsible.
Furthermore, we would like to inform the Owners that the Privacy Notice may be modified at any time in order to comply with new legislation, as well as the modification of the internal policies of MARTEC.
If the purposes for which your personal data is being used are modified, and in the event it is necessary, your consent will be requested again, be it expressly or tacitly, on a case-by-case basis.
CONSENT BY THE OWNER
In the event that the Owner does not partially or totally agree with the content of this Privacy Notice, we request that they notify us of their inconformity and disagreement by sending an e-mail to the following e-mail address: [email protected] addressed to the Data Protection Department under Pablo Rodríguez Reyes.